Built for Reliable Integrations.
Every request follows a predictable flow—from authentication to delivery and retries—so your integrations stay dependable.
Authenticate.
Secure every request with scoped API keys, signed webhooks, and tenant-level access controls.
Connect.
Send data through REST APIs or webhooks with built-in idempotency for safe, reliable retries.
Process.
Receive rate limits, retry guidance, and response metadata to keep integrations running smoothly.
Replay.
Replay failed webhook deliveries directly from the dashboard—no manual recovery required.
import { Vibeback } from '@vibeback/sdk';
const vb = new Vibeback(process.env.VIBEBACK_KEY!);
await vb.tickets.create({
channel: 'email',
subject: 'Export stuck on #4821',
body: 'Hi, my export failed twice this morning.',
});A platform, not a silo.
REST endpoints
Versioned, idempotent, cursor-paginated. What every backend engineer expects.
Webhooks
Signed, retriable, at-least-once. React to events the second they happen.
Official SDKs
TypeScript, Python, Go, Ruby — typed models, minimal boilerplate.
OAuth + PATs
Scoped tokens per app. Rotate, revoke, audit from the dashboard.
Rate limits
Per-token quotas with clear headers and burst budgets you can tune.
OpenAPI spec
Machine-readable schema. Generate clients or plug into your gateway.
Asked and answered.
The things people ask before they switch it on.
With an API key from your VibeBack settings. Separate live and test keys keep experiments away from real data.
Yes. Webhooks post events to your own URL, signed with a secret unique to that webhook so you can verify they came from VibeBack.
Messaging channels such as WhatsApp, Slack, Telegram and email, helpdesks such as Freshdesk, and engineering tools such as eSimplified.
Yes. Automations react to ticket events and time-based conditions and act on them — including calling your own webhook — with no code needed.
Yes. Every key belongs to one workspace and can only reach that workspace’s data.
A first-class API, from day one.
Sandbox tokens. Sample repos. Docs that don't lie.