24/7 self-serve

Turn YOUR Docs Into a Knowledge Base.

Provide accurate, human-like responses, resolve common questions instantly, and guide customers through every step using an AI chatbot trained on your business knowledge.

Chatbot
AI Agent
Feedback
Error Tracking
API
Developer Tools
Helpdesk
Live Chat
Calling
Analytics
Live conversation

Every Question. Expertly Answered.

Watch the bot turn complex questions into clear, helpful answers instantly!

Try the chatbot
chat · brand-voice bot
Where do I rotate my API key?
Settings → API → 'Rotate'. New key is shown once — copy it to your secret store.
The old key stays valid for 30 minutes so you can redeploy safely.
↳ docs.vibeback.io/api/keys
Perfect, thanks!
How it learns

Getting Your Chatbot Ready.

Four steps between paste-your-docs and a bot that already sounds like your best support agent.

01

Connect.

Import your knowledge base, help center, website, PDFs, or documentation—all from one place.

02

Learn.

AI understands your content, organizes it intelligently, and builds a searchable knowledge base.

03

Respond.

The chatbot delivers instant, accurate answers in your brand voice and seamlessly hands over complex conversations when needed.

04

Improve.

Every interaction helps identify knowledge gaps, so you can keep your documentation and chatbot up to date.

Capabilities

Built for Better Responses.

Docs sync

Keep your docs, website, and help center synced automatically.

Brand voice

Replies that match your brand's tone and style.

Human handoff

Seamlessly transfer complex conversations to your team.

Multilingual

Answer visitors in their preferred language instantly.

Analytics

Track conversations, trends, and knowledge gaps.

Guardrails

Built-in controls to keep every response safe and compliant.

Questions

Asked and answered.

The things people ask before they switch it on.

Your knowledge base — articles you write, Q&A pairs, and documents you import, including PDF and Word files.

It answers from the published content for that website only; drafts and internal articles are never shown to customers. When it isn’t sure, it hands over to a person.

Yes. Bot flows let you design step-by-step conversations — collecting details, qualifying a lead or routing a request — alongside the AI answers.

48 languages. It detects the language the visitor writes in and replies in the same one.

For AI answers, yes — you connect your own provider and pay them directly, with no markup. The widget, pre-chat form and live chat with your team work without one.

Ready to use your AI chatbot?

Upload your docs, launch your chatbot, and let it handle the repetitive questions.