From customer feedback to product improvements.
Every response follows an intelligent workflow, transforming customer opinions into prioritized actions.
Collect.
Capture feedback through in-app widgets, surveys, feature requests, voice notes, bug reports, and customer conversations.
Understand.
AI groups similar responses, detects recurring themes, removes duplicates, and identifies customer sentiment automatically.
Prioritize.
Rank ideas based on customer demand, business impact, voting trends, and feedback frequency to focus on what matters most.
Close the Loop.
Update customers as ideas progress from review to release, keeping them informed and engaged throughout the journey.
Your Feedback, Organized Live.
See related feedback automatically grouped into themes, ranked by priority, and tracked all the way to shipping.
Explore NowBulk import broken on Firefox
Wanted: dark-mode reports
Confusing pricing page copy
Onboarding step 3 is unclear
Slack digest missing weekends
CSV export column order
Faster export on 10k rows
The Complete Feedback Toolkit.
NPS & CSAT
Built-in surveys with segment targeting and delivery rules.
AI theme clustering
Every reply is auto-tagged and grouped. Priorities surface on their own.
Roadmap linked
Turn any theme into a roadmap item — requesters get notified when it ships.
In-app widget
Drop the widget on any page. Anonymous, or attached to a customer.
Slack digest
Weekly summaries with sentiment, top themes, and standout quotes.
Custom fields
Attach plan, MRR, and any metadata to every response for slicing later.
Asked and answered.
The things people ask before they switch it on.
NPS, CSAT and ten other survey types, plus a feedback board where customers post feature requests, vote and answer polls.
Automatically — for example a CSAT survey after a chat or ticket is resolved — or on triggers you define yourself.
Yes. Recurring themes are clustered for you, so the requests mentioned most often rise to the top instead of getting lost.
In the VibeBack widget on your site, or through connected channels such as email and WhatsApp.
Yes. Satisfaction scores feed into each customer’s health score, so an unhappy account stands out.
Turn Every Feedback Into Progress.
Free to start. Bring your own model. See themes emerge in your first week.